By booking a tour with Amen Bhutan Tours, guests agree to follow the company’s booking, payment, and travel policies. A tour is confirmed only after the required advance payment is received, and full payment must be completed before the tour begins. Cancellations must be made in writing, and refunds depend on the timing of cancellation and services already arranged. Visa fees, government charges, and third-party costs are non-refundable, and no refunds are provided for unused services during the tour.
Amen Bhutan Tours assists with Bhutan visa processing; however, visa approval is subject to government decision. Guests are responsible for providing correct travel documents, holding a valid passport, and arranging proper travel insurance covering medical emergencies, delays, and cancellations. While the company prioritizes guest safety, participation in trekking or adventure activities is at the guest’s own risk, and travelers must inform the company of any medical conditions in advance.
Tour itineraries may change due to weather, road conditions, or government regulations, and suitable alternatives will be provided when possible. Amen Bhutan Tours is not liable for delays, losses, or damages caused by third-party service providers or events beyond its control, including natural disasters or political situations. Guests are expected to respect Bhutanese laws, culture, and the environment, and failure to do so may result in tour termination without refund.